Privacy Policy

Effective Date:06-08-2025

Website: https://dravanireddy.com

Email: dravanireddy9@gmail.com

Phone: +91 83095 78197

Introduction

Dr. Avani Reddy, Obstetrician, Gynecologist & Fertility Expert, respects your privacy and is committed to protecting your personal and medical information. This Privacy Policy explains how your data is collected, used, and safeguarded when you visit or use our website, online appointment system, or communication channels.

Information We Collect

We may collect

• Personal Data: Name, phone number, email, date of birth, and location.
• Medical Information: Health history, symptoms, test results, and other details shared during consultations or appointment bookings.
• Technical Data: IP address, browser type, device information, and cookies for analytics and advertising (including Google Ads and Analytics).
• Communication Data: Messages or feedback shared through forms or WhatsApp integration.

How We Use Your Information

Your data is used to:

• Process and confirm appointment bookings.
• Provide accurate medical guidance and follow-up communication.
• Improve our website and patient experience.
• Deliver relevant health content and promotional messages through Google Ads, email, or SMS (with your consent).
• Fulfil legal and regulatory obligations under Indian and international laws.

Cookies & Google Ads

We use cookies and third-party tracking tools (such as Google Ads and Google Analytics) to understand user behaviour and measure campaign performance. You can manage cookie preferences via your browser settings or opt-out of personalised ads by visiting Google Ads Settings.

Data Security & Storage

All information is stored securely using encryption and restricted access. We comply with GDPR, HIPAA-aligned principles, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (India).

Data Sharing

We do not sell or rent personal data. Limited sharing may occur with:

• Authorised medical staff or diagnostic partners (only for care delivery).
• Technology providers who host or maintain this website (bound by confidentiality).
• Legal authorities when required by law.

Your Rights (GDPR & Indian Users)

You may request to:

• Access, correct, or delete your data.
• Withdraw consent for marketing or communication.
• Export or restrict processing of your personal information.

To exercise these rights, please email dravanireddy9@gmail.com.

International Data Transfers

Users outside India acknowledge that their data may be processed in India, where data-protection laws may differ from their home country.

Retention

Data is retained only as long as necessary for medical, legal, or operational reasons. Records may be anonymised for research or statistical purposes.

Contact

For privacy concerns or complaints, please contact:

Dr. Avani Reddy
Email: dravanireddy9@gmail.com
Phone: +91 83095 78197